Terms & Conditions

These terms govern your use of our website and services. By placing an order or booking a service, you accept these terms.

1 Eligibility & Account

• Customers must be at least 18 years old to place orders or book services.
• When you create an account, you agree to provide accurate, current, and complete information.

2 Product & Service Information

• We strive to display accurate product images, descriptions, and prices. Slight variations in color, size, or packaging may occur and are normal.
• Treatment packages and clinical services are provided as described on the website; any contraindications or medical considerations should be shared with our staff before booking.

3 Price, Taxes & Payment

• Prices displayed include applicable taxes unless otherwise stated.
• We accept payments via secure, authorized payment gateways (e.g., Razorpay). Payment authorization and capture are governed by the payment service provider terms.
• Orders will only be processed after successful payment capture.

4 No Return / Exchange for Certain Items

Important:

• Products once sold cannot be taken back or exchanged (unless explicitly stated otherwise on the product page).
• Treatment packages once booked are non-refundable; they may be exchanged for other services subject to our approval and availability.

5 Intellectual Property

All website content — including text, images, logos, and design — is owned by Bluecore Aesthetic or used under license. You may not copy or reuse content without our written permission.

6 Jurisdiction

All disputes arising out of or relating to these policies are subject to the exclusive jurisdiction of courts in Bangalore, India.